Terms & Conditions
Rules applicable to contracting the coaching services offered on this site.
Last updated:
1. Parties
Provider: Pablo Otero Fariña, with NIF 35599105G, registered at Sor Aurora Estévez 14 and contact email [email protected].
User: an adult (or a minor with their legal guardian’s authorisation) who contracts the services through this site.
2. Subject of the contract
The Provider undertakes to deliver a personalised running-coaching service, in the form and with the content described on the plans page at the time of contracting. The service includes:
- Esencial — Para quien empieza o vuelve. Estructura clara, ritmos definidos, sin perderte.
- Performance — El más popular. Para corredores con objetivo claro — bajar marcas, una carrera concreta.
- Élite 1-a-1 — Plazas muy limitadas. Mentoría completa para atletas con grandes objetivos.
The specific features, price and frequency of each plan are published on the site and shown to the User before confirming the order.
3. Contracting procedure
- The User completes the contact form or the payment form in Stripe Checkout.
- The User confirms the plan, price and these terms before completing payment.
- After payment, the Provider receives the sign-up and contacts the User within a maximum of 24 hours to begin the service.
Orders can be placed in English or Spanish. The contract is not filed by the Provider in a form accessible to the User, but the User receives a payment receipt by email (via Stripe).
4. Price and payment
Prices are shown in euros (EUR) and include applicable taxes. Payment is taken monthly in advance through the payment gateway Stripe Payments Europe Ltd. The Provider does not store full card details; Stripe acts as data processor for this.
The subscription renews automatically each month on the sign-up anniversary date until the User cancels. The User can manage and cancel the subscription at any time from the Stripe customer portal (link provided by the Provider on request) or by emailing [email protected].
5. Right of withdrawal
Under Arts. 102 et seq. of Spanish Royal Legislative Decree 1/2007 (LGDCU), the User has 14 calendar days from contracting to withdraw without justification and without penalty.
To exercise this right, simply notify it by email to [email protected]. The Provider will refund the amount paid within a maximum of 14 days of receiving the request.
6. Duration and termination
The contract renews monthly by tacit agreement. Either party may terminate it by notifying the other in writing. Cancellation takes effect at the end of the current billing period; no pro-rata refunds are made for the month already started, except as set out in clause 5.
The Provider may unilaterally terminate the contract, with no right to compensation for the User, in the event of non-payment, fraudulent use of the service or serious breach of these terms.
7. Complaints
The User may direct any complaint to [email protected]. The Provider undertakes to respond within a maximum of 30 calendar days.
European online dispute-resolution platform: https://ec.europa.eu/consumers/odr.
8. Liability
Training plans are not medical advice. Before starting a physical programme, the User must ensure they are in suitable health and consult a healthcare professional if in doubt. The Provider is not liable for injuries arising from carrying out the training where the User has concealed medical conditions or has not followed the plan’s recommendations.
9. Amendments
The Provider reserves the right to amend these terms. Changes will be communicated to the User at least 15 days before they take effect. If the User does not agree, they may terminate the contract without penalty within that period.
10. Applicable law & jurisdiction
These terms are governed by Spanish law. For the resolution of any dispute, the parties submit to the courts of the consumer’s domicile, as provided by consumer legislation.